The Indian motor insurance market is one of the fastest-growing insurance markets in the world. It is expected to reach a market size of INR 1.7 trillion by 2023, driven by the increasing number of vehicles on the road, rising disposable income, and growing awareness about the importance of motor insurance. In this blog, we will take a comprehensive look at the current state of the Indian motor insurance market, its growth prospects, key features of Indian motor insurance products, and the technological Innovations that are shaping the market.
As of 2022, the Indian motor insurance market is estimated to be worth around INR 70,000 crore, with just 25 insurance companies offering motor insurance policies to consumers. In the past five years, it has grown at a CAGR of around 7%. The market is dominated by public sector insurance companies, with the largest players being New India Assurance, National Insurance, and Oriental Insurance. However, private sector insurance companies such as Bajaj Allianz, HDFC ERGO, and ICICI Lombard are rapidly gaining market share, driven by their ability to offer innovative products and superior customer service, and have seen a CAGR of 13% since 2017.
The Indian motor insurance market is expected to continue its growth trajectory in the coming years, driven by several key factors. Firstly, the increasing number of vehicles on the roads in India will drive growth in the motor insurance market. Secondly, the growing awareness of the importance of motor insurance among vehicle owners is expected to boost demand for these policies. Thirdly, the government has implemented measures to make third-party motor insurance mandatory for all vehicle owners, which will further boost demand for these policies.
Key Features of Indian Motor Insurance
Motor insurance policies in India typically provide coverage against various risks, including third-party liability, personal accident coverage, and coverage for damage to the vehicle. Some of the key features of motor insurance in India include:
- Third-Party Liability Coverage: This coverage is mandatory for all vehicle owners in India and provides coverage for any damages caused to third-party property or injury to third-party individuals
- Personal Accident Coverage: This coverage provides financial protection in the event of death or injury to the policyholder while driving the vehicle
- Coverage for Damage to the Vehicle: This coverage provides protection against damages caused to the vehicle due to accidents, theft, or natural disasters.
- Add-on Coverages: Motor insurance policies in India often come with a range of add-on coverages, including coverage for loss of personal belongings, engine protection, and zero depreciation coverage.
Technology Innovations in Indian Motor Insurance Industry
The motor insurance industry in India has been greatly impacted by several technological innovations, including digital platforms, mobile apps, AI-powered chatbots, and telematics. These innovations have made it easier for vehicle owners to purchase motor insurance policies and have provided insurance companies with deeper insights into customer behavior and preferences.
One of the key technology innovations in the motor insurance industry is the use of digital platforms, including websites and mobile apps. Many insurance companies are leveraging these platforms to reach customers and offer them motor insurance policies, providing greater convenience and accessibility for customers. This allows customers to quickly and easily purchase policies online.
Another significant technological innovation in the motor insurance industry is the use of AI-powered chatbots. These chatbots provide customers with quick and easy access to information about motor insurance policies and can help answer any questions that customers may have. This has led to a significant increase in customer satisfaction, as customers are able to get the information they need quickly and easily.
With the launch of telematics and Pay-as-you-drive motor insurance, pricing the premiums by measuring various parameters such as speed, location, and accident data will become the new norm in the near future. Telematics Device (sometimes free of cost) is installed in the car to track the distance traveled and offers several other analytical features. A telematics app will be installed on the phone which will show the driving score (a combination of idling, speed variance, wrong gear, non-eco speed, etc). Discount/loading of next year’s premium will be based on the driving score and the distance traveled.
The Indian motor insurance market is a rapidly growing market that is expected to grow at a CAGR of 12% in the next five years. The growth of the market is driven by several key factors, including the increasing number of vehicles on the road, rising disposable income, and growing awareness about the importance of motor insurance. The market is highly competitive, with a large number of players offering a wide range of customized products to consumers. The use of technology and digital channels, as well as the focus on customisation and personalisation, are two key trends that are shaping the market and driving growth.